Frequently Asked Questions

When visiting our office for the first time, it's important to be prepared to provide all necessary information about your pet's health history. Here's a checklist of items you should bring with you if you have them:

1. Medical Records: If you have any medical records from previous veterinarians, owners, shelter, etc., bring them along. This includes vaccination records, past treatments, surgeries, and any existing medical conditions your pet may have.

2. Identification and Registration: Bring any identification and registration documents for your pet, such as microchip information or registration with local authorities.

3. Current Medications and Supplements: If your pet is currently on any medications or supplements, bring them in their original containers. Make sure to include dosage information.

4. Dietary Information: Note down what your pet eats, including brand names and specific diets. If your pet has any dietary restrictions or allergies, make sure to mention those as well.

5. Behavioral Concerns: If your pet has any behavioral issues or concerns, it's important to discuss them with the veterinarian. Bring along any relevant information about your pet's behavior.

6. List of Questions: Write down any questions or concerns you have about your pet's health. This ensures you don't forget to ask anything during the visit.

7. Carrier or Leash: Depending on your pet's species, bring a carrier or leash to safely transport them to and from the veterinarian's office.

8. Payment Method: Be prepared to pay for the visit. We accept Cash, Debit/ Credit Card and Care Credit.

9. Emergency Contact Information: Provide your contact information as well as an emergency contact in case the veterinarian needs to reach you.

10. Any Relevant Photos or Videos: If your pet is experiencing any visible symptoms, bringing along photos or videos can help the veterinarian better understand the issue.

By bringing these items to your first visit, you'll help ensure that your veterinarian has all the necessary information to provide the best possible care for your pet.

In our veterinary office, we treat a wide range of animals, including:

1. Dogs: Whether they're puppies or seniors, all breeds and sizes of dogs are welcome at our clinic. We provide comprehensive care for everything from routine check-ups to specialized treatments.

2. Cats: From playful kittens to mature cats, we offer veterinary services to keep your feline companions healthy and happy. Our services include wellness exams, vaccinations, and treatment for various conditions.

At Castle Hills Animal Hospital, we strive to provide compassionate and comprehensive care for pets of all shapes and sizes. If you have any questions about the types of animals we treat or the services we offer, don't hesitate to reach out to us.

At Castle Hill Animal Hospital, we highly advocate for vaccinating your puppy or kitten. Our vaccination protocol begins between 6-8 weeks of age, with subsequent doses administered every 3 weeks until they reach 16 weeks of age. Once the initial vaccination series is completed, we recommend biannual check-ups every 6 months to ensure your pet's continued health and well-being.

The recommended age for spaying or neutering a dog or cat can vary depending on factors such as the animal's breed, size, and overall health. However, in general, it is typically recommended to spay or neuter:

1. Dogs: For most dogs, the recommended age for spaying or neutering is between 6 months to 1 year of age. However, smaller dog breeds may reach sexual maturity earlier, so it's essential to consult with Dr. Joy  to determine the best timing for your specific dog.

2. Cats: For cats, the recommended age for spaying or neutering is typically around 5 to 6 months of age. Dr. Joy may recommend spaying or neutering cats as early as 8 weeks old, especially for those in shelters or rescue organizations, to help control overpopulation.

Early spaying or neutering, typically before sexual maturity, offers several health and behavioral benefits for both dogs and cats. These benefits include a reduced risk of certain reproductive-related cancers, prevention of unwanted litters, and decreased likelihood of certain behavioral problems such as roaming, marking territory, and aggression.

However, it's important to discuss the timing of spaying or neutering with Dr. Joy, as individual factors such as breed, size, and health considerations may influence the best approach for your pet. Your veterinarian can provide personalized recommendations based on your pet's specific needs and circumstances.

Microchipping your pet offers several important benefits, making it a highly recommended practice for pet owners. Here are some key reasons why you should consider microchipping your pet:

1. Permanent Identification: Unlike collars and tags, which can become lost or removed, a microchip provides permanent identification for your pet. It's a small, electronic chip about the size of a grain of rice that is implanted under your pet's skin, usually between the shoulder blades. This unique identification number is registered with a national pet recovery database, linking you to your pet's contact information.

2. Increased Chance of Reunion: If your pet ever becomes lost or separated from you, a microchip significantly increases the chances of being reunited. Animal shelters, veterinary clinics, and animal control agencies routinely scan lost pets for microchips. If your pet is found and scanned, the microchip's unique identification number can be used to contact you and facilitate a reunion.

3. Proof of Ownership: In cases of theft or disputes over ownership, a microchip provides concrete proof of ownership. If your pet is found and scanned, the registered microchip will link them back to you as the rightful owner.

4. Travel Requirements: Many countries and airlines require pets to be microchipped for identification purposes when traveling internationally. Even for domestic travel, having a microchip can provide an extra layer of security in case your pet becomes lost during the journey.

5. Legal Compliance: In some areas, microchipping your pet may be a legal requirement. Even if it's not mandated by law in your location, microchipping is still highly recommended for the reasons mentioned above.

6. Peace of Mind: Knowing that your pet has permanent identification can offer peace of mind, especially if they are prone to wandering or if you live in an area with a higher risk of natural disasters or other emergencies.

Microchipping is a simple and relatively inexpensive procedure that can make a big difference in ensuring the safety and well-being of your pet. If you have any questions about microchipping or would like to schedule an appointment to have your pet microchipped, please don't hesitate to contact Castle Hill Animal Hospital in Lewisville, TX.